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How We Handle Your Information

When you open an account or send a deposit via bKash, Nagad or Rocket, we collect and store the data needed to run your wallet, verify withdrawals and answer support requests.

Account & wallet dataPayment verificationSupport logsCookie preferencesDeletion requests

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What This Policy Covers

bk88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your mobile number, email and wallet identifiers when you register, plus transaction records each time you deposit through bKash, Nagad or Rocket or request a withdrawal. We use this data to verify your identity, process payments, investigate disputes and send account notifications. We do

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not sell your information to third parties. Our servers log IP addresses, device type and browser details to detect fraud and secure your session. Cookies track your login state and game preferences so you stay signed in across visits. You can disable non-essential cookies in your
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browser, though login and payment functions require session cookies to work. We retain account records for as long as your account remains active, plus an additional period required by financial record-keeping rules in eligible regions. Once that period ends, we anonymise or delete your data unless
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you request earlier deletion. Access to this platform depends on your local law and whether your region permits online gaming. If you are located in a jurisdiction where online casino or sports betting is restricted, do not create an account. We make no representation that every
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feature is lawful in every territory. Check your local regulations before you register. For data requests or questions about how we handle your information, contact our support team using the channels below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PRACTICES

How We Secure and Store Information

We encrypt wallet transactions between your bKash, Nagad or Rocket app and our payment gateway, store passwords as hashed values, and limit internal access to customer records so only authorised staff can view account details. Session cookies expire after twenty-four hours of inactivity, and we log every login attempt to detect unusual access patterns. Below are the four areas visitors ask about most when it comes to privacy on our platform.

Data collection scope

We gather your mobile number and email at signup, payment method details when you deposit, and device fingerprints to prevent duplicate accounts. We do not track your location continuously or share your wallet history with advertisers. Game play logs are anonymised after ninety days.

Cookie use

Essential cookies keep you logged in and remember your currency preference. Analytics cookies count page views and help us fix broken flows. You can block analytics cookies in your browser settings without breaking deposit or withdrawal functions, though we will not remember your language choice between sessions.

Account security

Two-factor codes sent to your registered mobile number protect withdrawals above a set threshold. We lock accounts after five failed login attempts and require a password reset via email. If you notice unfamiliar activity, freeze your account from the security settings page or contact live chat immediately.

Deletion and retention

Submit a deletion request through the help form and we will close your account and anonymise your records within fourteen days, keeping only the minimum transaction history required by financial regulations. If you have a pending withdrawal or dispute, we complete that process before finalising deletion.

PRIVACY CONTACT

Reach Us About Your Data

If you want to see what data we hold, update your details, or request deletion, our support team handles privacy enquiries through live chat, email and a help form. Most data requests are answered within three business days. Use live chat for quick clarifications or email for formal deletion requests that need written confirmation.

Common Questions About Your Data

We ask for your mobile number, email address and a password. When you deposit via bKash, Nagad or Rocket, we store your wallet identifier to route future payments. We also log your device type and IP address to prevent fraud and duplicate signups.

Yes. Submit a data access request through the help form in your account settings or email support with your registered mobile number. We send a report within three business days listing your profile details, transaction history, login records and any support tickets you opened.

We anonymise or delete most account data within fourteen days of closure. Financial records such as deposit and withdrawal logs are retained for the period required by record-keeping rules in eligible regions, typically three to seven years, then permanently deleted.

We pass your wallet identifier to our payment processor when you deposit or withdraw, but we do not share your full transaction history with advertisers or analytics platforms. Game studios see only anonymised play data, not your name or mobile number.

Essential cookies for login and payment cannot be disabled without breaking core functions. You can block analytics and preference cookies in your browser settings. Visit the cookie preferences link in the site footer to see which cookies are active and toggle non-essential ones.

Freeze your account immediately from the security settings page or contact live chat. We will lock the account, review recent login locations, and help you reset your password. If funds were moved, our fraud team investigates and provides a report within forty-eight hours.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBk88 Banking InfoAviator Fast Round

How We Handle Your Information

How We Secure and Store Information

Data collection scope

Cookie use

Account security

Deletion and retention

Reach Us About Your Data

Common Questions About Your Data

01 What personal information does bk88 collect when I register?

02 Can I see all the data bk88 holds about my account?

03 How long does bk88 keep my account records after I close my account?

04 Does bk88 share my payment details with third parties?

05 How do I turn off cookies or control tracking on bk88?

06 What should I do if I think someone accessed my bk88 account without permission?

Privacy Policy

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